Privacy Policy

Last updated: December 2, 2025

1. Introduction

Welcome to The Diecast Co (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thediecastco.com (“Website”) and when you purchase our products.

By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

2. Information We Collect

2.1 Personal Information

When you use our Website or place an order, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping address and billing address
• Payment details (processed via secure third-party payment providers)
• Any other information you choose to provide when contacting us

2.2 Order & Account Information

We may also collect:

• Details of products you purchase
• Order dates and transaction history
• Account details if you create an account (e.g. login email, preferences)

2.3 Technical & Usage Data

When you visit the Website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referral URLs
• General location data (based on IP, not precise location)

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, analyze traffic, and understand usage patterns. Cookies are small text files that are stored on your device.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Website.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you about your orders, deliveries, and customer support requests.
• To manage your account, if you create one.
• To improve and personalize your experience on the Website.
• To analyze Website usage and improve our products, services, and customer experience.
• To send you marketing communications (only if you have opted in or where permitted by law).
• To detect, prevent, and address fraud, security, or technical issues.
• To comply with legal obligations and enforce our terms and policies.

4. Legal Bases for Processing (If Applicable)

If you are located in a jurisdiction that requires a legal basis for processing personal data (such as the European Economic Area), we rely on the following legal bases:

• Contractual necessity – to process your orders and provide the products you purchased.
• Legitimate interests – to improve our Website, prevent fraud, and secure our systems.
• Consent – for certain marketing communications or non-essential cookies.
• Legal obligations – to comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Payment processors – to securely process your payments. Your payment details are handled by these third parties and are not stored in full by us.
• Shipping and logistics providers – to deliver your orders to the address you provide.
• Service providers – such as IT support, analytics providers, or email service providers who help us operate the Website and our business.
• Authorities or legal bodies – when required by law or to protect our rights, property, or safety, or that of our customers or others.

We require third parties who receive your data to handle it securely and only for the purposes for which it was shared.

6. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from those in your jurisdiction. Where required, we take appropriate safeguards to ensure your data is protected.

7. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including for any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal obligations.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent where processing is based on consent.
• The right to data portability, where applicable.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding to your request.

9. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Website is not intended for use by children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website following the posting of changes signifies your acceptance of such changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Diecast Co
Email: support@thediecastco.com
Address: NH 207, Taluk, opp. KRN Complex, Kasaba Hobli, Bengaluru, Karnataka, India, 562110